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  • Category: Suggestions and Feedbacks

    Problem on my points table

    Dear Webmaster,
    I am a relatively new user of Bengalspider.com and have been posting for over two weeks now. Recently I had posted two articles namely, Free Download of Songs of Ranjana Ami Ar Ashbona(2011) and St.Joseph's Convent Chandannagar-Educating Girls Today To Be A Citizen Of Tomorrow. But on viewing my point table I notice no change. Also 'points in the last 30 days' show 129 for me while on the point table total points have been shown as 124. I would be highly obliged if you could please inform me about the problem or if I am going wrong somewhere.

    Thanking you
    Sohini Dutta
  • #2471
    Dear Sohini,
    Please click on "Recalculate my earning" and points options in your first page and close your browser and then open your account and i think you will get your result. Because Bengal spider is very much sensitive and honest in case of account balance.

    subrata ray from bengal

  • #2478
    Dear Subrata Sir,
    Thank you for your response. I have been aware of the honesty and transparency of Bengalspider regarding points and payments and I hence consider this problem to be nothing but technical.
    I had followed your advice but to no avail. Recently I had also posted about Sananda Tillotama 2011 which has been approved as well but my points remain unchanged and so do the cash credits.

    Regards
    Sohini Dutta

  • #2481
    Yes sohini it may be technical fault. Please contact our webmaster Sanjiv sir though email or google talk and tell the problem.
    subrata ray from bengal

  • #2484
    Dear Sohini,

    This happened to me just yesterday. But today on reopening my account, signing out and signing in again my points came back to its normal position. I am sure this is some technical hitch and will be fixed in no time.

    Regards,
    Anandita.

  • #2487
    Dear Subrata Sir and Anandita,
    Thank you both for your valuable responses. I am sure there is some technical problem which will be repaired with time.

    Thanking you,
    Sohini Dutta


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