How to file a case in Consumer Court (grahak manch) in Kolkata and other parts of West Bengal


Have you been cheated by any shopkeeper or any Company? Do you want justice as a consumer? Have you got low quality material from Company? Do yo want to lodge complaints in consumer forum? Here is the complete procedure along with district forum and State commission contact details where you can register the case.

At times we always has been cheated by some shopkeeper or supplier and got inferior quality products. Many a times in reality the product was much much more inferior than what was claimed and we always want to seek justice. In West Bengal there are 22 district forums and one state Consumer disputes redressal Commissions where all the complaints are heard.


Procedure and cost for filling complaints in consumer court in West Bengal


For any complaints for cost less than 20 lakhs one can appeal in respective district forums in West Bengal, the list of district forums for different district is mentioned below. For more than 20 lakhs and upto 1 crore the case is filed in state Consumer disputes redressal Commissions and for more than 1 crore value the complaints is lodged at National level.

Charges for filling a case in consumer forum of West Bengal district is as follows :-
Good value upto 1 lakh - Rs 100. From 1 lakh to 5 lakhs charges is Rs 200, from 5 to 10 lakhs it is Rs 400 and goods of value Rs 10 lakhs to 20 lakhs it is Rs 500.

The fee should be deposited as a crossed demand draft or crossed Indian postal order to "President, District consumer dispute redressal Forum".

For complaints against goods of value more than 20 lakhs and upto 1 crore State Commission which is in Kolkata accepts the case. The charges for value of goods and compensation of 20 lakhs - 50 lakh is Rs.2000 and for
50 lakhs - 1 crore is Rs.4000


Contact address, contact person and phone number of district consumer forum of West Bengal


.
Alipore District consumer Forum
For any consumer complaints in Alipore region or 24 Parganas South district in West Bengal one can contact at following address
18 Judges Court Road
Alipore, 24 Pg (S)
Kolkata 700027, Phone no - 033-24794350

Consumer court Bankura District Forum
To file a case in consumer court in Bankura district you can contact at
Surekha Bhawan
Kuchkuchia Road
Po & Dist. Bankura 722101, Phone no - 03242-254243

Consumer court Barasat District Forum
To file a case in consumer court in Barasat district you can contact at
24 Pgs (N), 2 No. Barrackpore Road
Maya Bhavan (Ist Floor), P.O. Nabapally
Barasat, Phone no - 033-25425131

Consumer court Birbhum District Forum
To file a case in consumer court in Birbhum district of West Bengal you can contact at
C/O House Of Abdur Rashid
Chandnipara, Behind Deaf & Dumb School
P.O. & P.S. Suri, District - Birbhum, Phone no - 03462-255559

Consumer court Burdwan District Forum
To file a case in consumer court in Burdwan district including Durgapur, Asansol, Raniganj etc you can contact at
Muchipara, G. T. Road
Po Sripally, District - Burdwan 713103, Phone no - 0342-2545861

Consumer court Coochbehar District Forum
To file a case in consumer court in Coochbehar district you can contact at
2nd Floor, B. S. Road, (Opp. Site Of The CMO Health Office)
House Of Sri D.K. Dutta, Coochbehar 736101, Phone no - 03582-222023

Consumer court Dakshin Dinajpur District Forum
To file a case in consumer court in Dakshin Dinajpur district you can contact at
Surya Sen Sarani,
Municipal Building, 1st Floor
Balurghat, Dakshin Dinajpur 733101 Phone no - 03522-270013

Consumer court Uttar Dinajpur District Forum
To file a case in consumer court in Barasat district you can contact at
P.O. : Raiganj, (Super Market Complex)
Block - I, First Floor
U. Dinajpur 733134, Phone no - 03523-252006

Consumer court Darjeeling District Forum
To file a case in consumer court in Darjeeling district you can contact at
Darjeeling New Building
Capt N. Sherpa, 24 Mahatab Chand Road
Chota Kakjhora, Darjeeling 734101 Phone no - 0354-2252305

Consumer court Hoogly District Forum
To file a case in consumer court in Hoogly district you can contact at
C/O Khadya Bhawan
P.O. : Chinsurah, Hoogly 712102, Phone no - 033-26804768

Consumer court Howrah District Forum
To file a case in consumer court in Howrah district you can contact at
Red Court Building
Rishi Bankim Ch. Road, Howrah 711101, Phone no - 033-26600892

Consumer court Jalpaiguri District Forum
To file a case in consumer court in Jalpaiguri district you can contact at
P.O. Jalpaiguri, Old Judges Building
Near D. M. Office, District - Jalpaiguri 735101, Phone no - 03561-225395

Consumer court Kolkata District Forum
In Kolkata there are 2 units where you can lodge complaints in comsumer forum, the contact details of both units are
To file a case in consumer court in Barasat district you can contact at
Kolkata Unit - I and II District Forum
8 B, Neli Sengupta Sarani, 7th Floor
Kolkata 700087, Phone no - 033-22520634 (for unit I) and 033-22520312 for unit II

Consumer court Malda District Forum
To file a case in consumer court in Malda district you can contact at
Satya Chowdhury Indore Stadium, D.S.A. Complex, 1st Floor
Po & Distt. Maldah 732101, Phone - 03512-251472

Consumer court Midnapore District Forum
To file a case in consumer court in Midnapore district you can contact at
At The House Of Nemia Kundu, Mohatabpur
Po & Dist. Midnapore, Phone - 03222-266694

Consumer court Murshidabad District Forum
To file a case in consumer court inMurshidabad district you can contact at
Contonment Road, Foujdari Court Compound
Behrampur, Murshidabad 742101, Phone - 03482-253207

Consumer court Nadia District Forum
To file a case in consumer court in Nadia district you can contact at
170, Don Bosco Road,
Austin Memorial House, P.O. Krishnanagar
Nadia 741101, Phone no - 03472-257788

Consumer court Purba Mednipore District Forum
To file a case in consumer court in Purba Mednipore district you can contact at
A. Abasbari, P.O. Tamluk
Purba Mednipore 721636, Phone - 03228-270317

Consumer court Purulia District Forum
To file a case in consumer court in Purulia district you can contact at
J. K. College Road, Ketika
Distt. Purulia, Phone - 03252-224001

Consumer court Siliguri District Forum
To file a case in consumer court in Siliguri district you can contact at
Kshudiram Basu Bipanan Kendra (2nd Floor)
Hill Cart Road, Post Pradhannaar
Siliguri 734003, Phone - 0353-2517190

West Bengal Consumer forum State Commission in Kolkata


West Bengal State Consumer Disputes Redressal Commission,
Bhabani Bhavan, (Ground Floor),
31, Belvedere Road, Alipore,
Kolkata – 700 027

Email - wb-sforum@nic.in

Important contact persons and phone number
Hon'ble Mr. Justice Kalidas Mukherjee
President 033 24799871, Fax:24794916
Resi - 25440050
Mr. Shankar Coari
Member, 24799871-74 Extn. 25, Resi - 24198779
Mrs. Mridula Roy
Member 24799871-74, Resi 25852352
Mr. Debasis Bhattacharya
Member 24799871-74, Resi - 24814509
Mr. Jagannath Bag
Member 24799871-74, Resi - 25566916
Mr. Debi Prasad Jana
Registrar 24799871-74 Extn. 22 Resi - 23373776


Comments

Guest Author: Ritesh Parmanandka05 Jan 2014

Dear Sir,

The undersigned,bought on 18/12/2013,13 tickets from inox counter salt lake
Kolkata @280/-each.It was for 22/12/13(Sunday) but the security at the hall
enterance took away all the tickets blaming us on carrying false tickets & tourned all the tickets instead of giving us back.We were not the only people.About 20-25 other people faced the same situation.The hall people threatened with calling police & while everybody said they could go the police station.Suddenly,they have came with few policemen.They went inside the hall & we waited for the police to came out.Hall men said they arrested the culprit.We din't seen anything like that.When we asked refund money for the ticket they said to come afterwards.

We returned there on 25/12/13 for money but sound nobody to talk about refund.This things r happened in your Inox Kolkata.Everyone there manager,security,staff are envolved here in this case.I have the police diary report also but no serious action is taken so far.
Kindly arrange our money refund & please take the action immediately

Guest Author: Pradip Kumar Mukhopa25 Dec 2014

I Bookded a residential flat in Howrah, in Andul Road near Podra.
Agreement was done in Sept-2012 and scheduled delivery was within 16 months after Agreement which was due on January-2014.
When the Flat was not ready, I cpmplained to Builder in May-2014 and asked for refund of my money back which is a tune of app 6.00 lacs. The Flat is not ready till date and the Builder has not refunded my money till date.
I want to get my money back with interest and last 12 months house rent @ Rs.10,500/= app per month ,since I am residing in rented house now.All documents are available with me.
Please guide..

Guest Author: SATAVISHA ROY19 Sep 2015

I Bookded a residential flat in kolkata bypass area, in tagore park near ruby.
Agreement was done in feb-2015 and scheduled delivery was within 06 months after Agreement which was due on september-2015.
When the Flat was not ready, I cpmplained to Builder in aug-2015 and asked for refund of my money back which is a tune of app 10 lacs. The Flat is not ready till date and the Builder has not refunded my money till date.
I want to get my money back with interest and last 02 months house rent @ Rs.8000/= app per month ,since I am residing in rented house now.All documents are available with me.
Please guide..



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